Delivery

We will contact you to confirm delivery date by email or SMS.

We deliver our products 7 days a week between 8am and 6pm. If the product has not been delivered when expected please contact our team info@altimber.co.uk.

We want to ensure that we fulfil your order as quickly as possible. We aim to offer a FREE delivery in Cambridgeshire area. A postcode charge applies to other areas.
Delivery times can vary throughout the year, but on average take 2 - 6 weeks from confirmation of order and receipt of your payment.
We do hold stock of certain models here in the UK, which can mean a faster delivery time.

All deliveries must be received in person at the delivery address or by an appointed person, and a signature must be provided.

Our log cabins come packed in a weatherproof packaging. The parts can stand outside for several weeks before you construct your log cabin. In case of any visible damage upon delivery - please contact our team info@altimber.co.uk

Garden Buildings are delivered on a vehicle up to the size of a 7.5 Tonne Flatbed and unloaded by hand on arrival.

You can opt for collection if you wish, however this must be done at the point of order. You must have the appropriate vehicles to transport your order from our site to its final destination.